Careers

IMPORTANT: Please only apply if you have direct-to-consumer ECOMMERCE and DIGITAL MARKETING experience. All other applications will be rejected.

About The Position

Growth-oriented marketer. Results-driven ecommerce expert. Analytics ninja. Passionate about all things digital and thinks outside the box. Does that sound like you?

Crossbeats is looking for a Chief Problem Solver to head our Marketing Team – an exceptionally organized and data-driven marketer to grow our direct-to-consumer brand through CRO, paid media, and omni-channel marketing. We are at an inflection point in our growth curve and on this journey to becoming a major global electronics brand – hitting the $50M mark over the next 3 years.

You’ll play an integral role in building, reshaping, and mentoring Crossbeats' marketing team. You’ll be responsible for strategizing, planning, and implementing key marketing initiatives that align with the company’s mission.

Ideal Candidate:

The ideal candidate for this role has extensive experience growing and scaling a digitally native brand.

You must have exceptional analytical skills and the ability to identify high-leverage opportunities that help to maximize growth.

You must be passionate about immersing yourself in the data, leading the day-to-day execution, and managing a team of marketers. 

What You’ll Do:

Own paid digital channels growth, including Facebook Ads, Google/Bing paid search, Youtube, and other ad channels, with the goal of growth and maximizing ROI

Optimize conversion rate and acquisition funnels to improve LTV:CAC ratio

Plan and implement an overall marketing strategy which aids in achieving company-wide growth goals

Utilize a data-driven approach to run marketing experiments and implement attribution models and reporting systems to support business decisions

Lead, grow, and develop Crossbeats' marketing team 

Manage and build internal/external processes and documentation

Explore new channels and platforms to explore untapped opportunities 

To Be A Good Fit For This Job, You Must Have:

3+ years of relevant experience with DTC eCommerce, paid acquisition, marketing analytics, and web platforms (Shopify preferred)

Experience with Facebook and Google Ads

Experience with Google Analytics

Experience managing a marketing team

Experience with Excel and savvy with numbers

Demonstrated ability to effectively manage and optimize acquisition budgets

A bias towards execution. A desire to get your hands dirty in a small company where your work matters

Startup scaling experience a plus

Amazon and marketplace experience is a plus

Klaviyo experience is a plus

Competitive Compensation and Benefits:

Salary commensurate with experience and very competitive 

Competitive vacation and holidays

Gym membership credit – your physical and mental health is super important

Kindle/Audible credits – We really value lifelong learning and personal development

We are looking for an experienced HR professional for the role HR manager. The position represents an excellent opportunity for an individual to work in a fast paced entrepreneurial setup with high growth potential. The ideal candidate will be dedicated, have a real passion and enjoy working as part of a team. Working as part of our lively team, as HR manager, you will have a key role in recruitment, payroll process, and leading initiatives to strengthen culture and team with focus on employee engagement and training.

 Job Description

Candidates must have a minimum of 2 + years proven experience in a similar role.

We are looking for an HR manager to oversee all aspects of human resources practices and processes. In the role you will be responsible for ensuring that the overall administration, coordination, and evaluation of human resources plans and programs are realized. We are looking for an individual that possess excellent decision-making, strategic thinking, leadership, interpersonal, and ethical skills.

Roles and Responsibilities

*Manage the recruitment and selection process

*Support current and future business needs through the development, engagement, motivation and preservation of human capital

*Develop and implement HR strategies and initiatives aligned with the overall business strategy

*Bridge management and employee relations by addressing demands, grievances or other issue

*Nurture a positive working environment

*Maintain pay plan and benefits program

*Report to management and provide decision support through HR Conduct HR training such as Effective One-on-Ones, Performance Management, Interviewing Skills etc.

*Work closely with local Training Specialists to identify employee and leadership development needs. *Maintain and carry out good employee relation practices and employee programs, such as employee surveys, one-on-one meetings, and focus group meetings.

*Perform in depth exit interviews; monitor and respond to turnover analysis

*Carry out HR projects as directed, and perform other tasks as assigned by the immediate manager.

 

The desirable candidates should manage following roles and responsibilities:

Recruitment& Offer

Understanding manpower requisition from the concerned departmentPreparing JD’s and getting it approved from the department headSourcing the candidates that match the desired skills (Monster, Naukri, LinkedIn and other social media networks.)Screening the candidates as per the job requirement.Interview schedulingMaintaining and updating the database of the candidatesDoing the background verification check.When particular candidate finalized and selected, rolling out the offer and the appointment letter and other joining documents

Induction and on-Boarding

Introduction to the companyHR policies-Do’s and Don’ts of the companyCo-ordinating with technical team for email id creations etcKeeping the track of the attendance of the employeeKeeping the records of the leave management in the softwareGiving the attendance and leave report to the account department to process the salarySending memos and notices to the employee who has not applied for the leave without information

Requirements

1. Proven working experience as HR manager or another HR executive

2. 2Yrs+ Experience in similar role (Mandatory)

3. People oriented and results driven

4. Demonstrable experience with human resources metrics

5. Knowledge of HR systems and databases

6. Ability to architect strategy along with leadership skills

7. Excellent active listening, negotiation and presentation skills

8. Competence to build and effectively manage interpersonal relationships at all levels of the company

9. Degree in Human Resources or related field

We are looking for an experienced Finance professional for the role of Finance manager. The position represents an excellent opportunity for an individual to work in a fast paced entrepreneurial setup with high growth potential. The ideal candidate will be dedicated, have a real passion and enjoy working as part of a team. Working as part of our lively team, as Finance Manager, you will have a key role in managing the overall function of Accounts & Finance department.

 Job Description

 Candidates must have a minimum of 4 + years proven experience in a similar role.Experience with import and forex is a must.

We are looking for a Finance Manager to oversee all financial and accounting aspects of the company. The ideal candidate will be responsible for working with senior management to develop financial strategies for the organization. You are comfortable handling large amounts of data, acting as a business partner, decision maker, and providing regular financial reporting.

 

You will play a part and lead others in supporting financial landscape, speed, quality and cost efficiency thru budgeting, forecasting, financial analysis and reporting. You will play a role in managing financial performance and implementing finance strategies to achieve committed business performance.

 

Roles and Responsibilities:

 

Managing the overall function of Accounts & Finance department. Assisting the Top management to set the strategy & financial Targets. Managing the cash inflows & outflows including their forecasting. Audit of Financial statements (Statutory as well as Internal Audit including risk analysis). Accounting & Audit Oversee the bookkeeping function including maintenance of the general ledger, accounts payable, accounts receivable and payroll. Develop and maintain timely and accurate financial statements and reports in accordance with generally accepted accounting principles Develop, implement and ensure compliance with internal financial and accounting policies and procedures. Managing the timely preparation and presentation of statutory books of accounts, financial statements and annual reports, ensuring conformance to regulatory accounting standards Liaise with the Management and the external auditors as necessary. Document and maintain complete and accurate supporting information for all financial transactions Manage the cash flow and prepare cash flow forecasts in accordance with company policy Management Reporting Implement business plans and strategies for maximizing profitability & revenue generation & realize organizational goals. Ensuring timely & accurate reporting of Various MIS, coordinating budgeting exercise as per guidelines. Administering necessary budgetary controls analyzing and monitoring functional spent. Monitor and review data to ensure timely MIS & Statutory reporting to management. Treasury Maintain day-today relationship with Banks for Banking and Forex management. Prepare relevant documents for smooth payment of imports. Coordinate with commercial team and Banks for smooth payment of imports. Coordinate with Banks for buying forex for imports and hedging forex risk as per company policy. Coordinate banking transactions and assist in optimizing cost for issuance of Bank Guarantee, Letter of Credit, High Sea Sale transactions etc. Legal Compliance: Ensuring Tax compliance such as Income Tax, GST & interfacing with Tax Auditors and regulatory authorities for such assessments.

Requirements

Minimum 4 years of Experience in Handling the Finance operations in a corporate preparing month end flash, and management reporting Degree in Finance/Commerce or Professional Qualification (CA/CS/CWA/ MBA) Prior experience in managing and owning the unit Financial Statements (P&L and B/S) Exceptional understanding of accounting concepts Experience working with imports and export Hands-on experience in handling book closures and audits Working experience on statutory compliances - Income tax, GST, others Proven experience in finance management. Sound Knowledge of MS Excel Must have strong written and oral communication and presentation skills

About the title

Social Media Marketing Manager

Job Description :

We invite you to join our team as a Social Media Marketing Manager!

The Social Media Marketing Manager possesses a good level of marketing and social media expertise and is responsible for the implementation of the strategy and the execution of Digital activities for our products.

Educational requirements:

Bachelor’s Degree in Marketing or Digital Marketing, Communications,(Preferred).

Experience requirements:

02 - 04 Years

Skills Required:

2+ years of experience in social media marketing for the e-commerce industry.

Strong understanding of the web and social media analytical tools.

Strong interpersonal skills, an ability to eloquently communicate ideas, be interactive and have a good instinct for business.

Self-motivated individual who derives their source of energy from people & ideas and knows how to get the best from the available resources.

Outstanding ability to think strategically, and to identify and resolve problems.

Excellent judgment/decision making, conflict resolution, leadership, and motivational skills.

Strong work ethic and positive team attitude.

Organic, Video & Influencer marketing experience is a must.

Knowledge of social media tools, such as: scheduling/posting & reporting

Responsibility:

Design and create enticing 2D & 3D motion graphics for video deliverables

Assembling all raw footage in case of recorded clips, or creating videos from scratch - Creating/ finalizing graphics and effects, such as transitional elements, text and subtitles, animations, or motion graphics for animated or 2D/3D video requirements

Digitally cutting files to put together the sequence of the film and deciding what's usable- Creating a 'rough cut' (or assembly edit) of the programmed /film and determining the exact cutting for the next and final stages- Reordering and fine-tuning the content to ensure the logical sequencing and smooth running of the film/video

Gathering images and sound clips to develop a video, adding supers to the video wherever required, and so on

Additional tasks may include :- Overseeing the quality and progress of audio and video engineering and editing- Experimenting with styles and techniques including the design of graphic elements- Suggesting or selecting music-

Required Skills
At least 2 years professional experience developing video creativeExpert knowledge of Adobe After Effects

Must be able to work well in extremely fast-paced environment with high volume projects and quick turn-around

Detailed understanding of consumer-facing ad experiences on social ad platforms (Facebook, Instagram, YouTube) and partner ad networks

Job Description:

We are looking for an enthusiastic person with great communication skills (both verbal and written) who is passionate about managing a large community of CrossBeats customers.

The person must be a good listener and sensitive at handling users queries and providing them with the best experience and resolution.

Responsibilities and Duties
Responsibilities

Maintaining customer focus at all times and responding to customer enquiries over e-mail, phone and chat.

Taking ownership of issues raised by customers and work with cross functional teams to investigate, escalate and resolve them at the earliest for customer delight.

Maintaining knowledge of all existing and upcoming products/services of the company.

Capturing customer feedback and channelizing to internal teams for appropriate action.

Monitoring real time dashboards and coordinating with experts whenever required

Required Experience and Qualifications
Requirement

Excellent written and verbal communication skills (English).

1 - 3 years of experience in customer support role.

E-commerce experience mandatory

Good knowledge of MS office (MS Word, Excel)Experience with Freshdesk and other customer support software