Build what's next.

About the Role 
We are seeking a dynamic Flipkart Ads Specialist to strengthen our marketplace presence and drive performance marketing initiatives. This role involves managing end-to-end operations on Flipkart seller accounts, optimizing product visibility, and executing impactful ad campaigns to maximize sales growth.

What You Will Do

• Manage product listings, cataloging, pricing, and inventory on Flipkart.
• Plan and execute sales campaigns, deals, and promotions.
• Optimize Flipkart Ads to improve ROI and product visibility.
• Monitor product performance, competitor activities, and account health.
• Collaborate with internal teams for creatives, content, and stock availability.
• Enhance brand presence through Flipkart Brand Store and Amazon A+ content.
• Handle customer queries, ratings, and reviews to maintain positive engagement.

What We’re Looking For

• Hands-on experience in Flipkart seller account management.
• Strong understanding of marketplace algorithms, SEO, and performance marketing.
• Analytical mindset with problem-solving skills.
• Ability to manage multiple SKUs and campaigns simultaneously.
• Excellent communication and coordination skills.
• Proactive, detail-oriented, and results-driven professional.

Responsibilities

• End-to-end management of Flipkart seller accounts.
• Product listing optimization (titles, descriptions, keywords, images).
• Campaign planning and execution for sales growth.
• Competitor analysis and performance tracking.
• Compliance with marketplace policies and account health maintenance.
• Customer engagement through query resolution and review management.

Qualifications

• 2–5 years of experience in e-commerce marketplace operations.
• Proven expertise in Flipkart Ads and Seller Hub.
• Knowledge of tools like Excel, Seller Central, and Flipkart Seller Hub.
• Exposure to A+ content, brand registry, and campaign planning.
• Experience in product-based companies preferred.

Job Description

At Crossbeats, we dare to dream, disrupt, and deliver in a better way. Keeping up with the trends and evolving needs of millennials, Crossbeats is on a mission to create products integrated with the latest technology. We are committed to building great products by investing in innovation and long-term value creation.

Role Overview

We are currently looking for a Brand Marketing Manager.

As the Brand Manager, you will own the marketing function across brand, retail, digital, and growth. This is a rare opportunity to take full ownership of a high-potential brand and scale it nationally from an early stage.

We are looking for a versatile, hands-on brand builder who can own projects, think strategically, and execute quickly. You will work closely with the founder, advisors, operating partners, and a lean but high-performing marketing team.

If you have:

• The curiosity of a consumer psychologist
  
• The hustle of a startup operator
  
• The creativity of a TikTok-native marketer

…this role is for you.

Key Responsibilities

1. Brand Strategy & Execution

• Develop and own a 360° brand strategy defining long-term equity, positioning, and direction
  
• Translate consumer insights and category trends into campaign ideas and innovation opportunities
  
• Create brand decks, messaging frameworks, communication strategies, and storytelling assets
  

2. Data & Consumer Insights

• Analyze market research, marketing, and consumer data to identify growth opportunities
  
• Build deep understanding of shopper motivations, unmet needs, and competitive dynamics
  
• Lead business and consumer analysis to develop strong competitive strategies
  

3. P&L Ownership

• Allocate budgets across channels to maximize efficiency and ROI
  
• Forecast marketing investments and ensure cost-effective execution
  

4. Cross-Functional Collaboration

• Act as the go-to person for all brand and marketing decisions
  
• Collaborate with Sales and Operations teams to align strategies
  
• Manage agencies, freelancers, and marketing talent development
  
  
  

Who You Are

• 5–7 years of experience in brand, marketing, or growth (FMCG/snacks/beverages preferred)
  
• A balance of strategic thinking and hands-on execution
  
• Strong understanding of consumer analytics and shopper marketing
  
• Proven ability to drive trial, engagement, and growth through data and storytelling
  
• Thrive in a fast-paced startup environment: scrappy, collaborative, and customer-obsessed

Experience: 2-5 years in accounting, preferably in e commerce/D2C/consumer electronics

About Us
We are a fast-growing D2C (Direct-to-Consumer) brand in the consumer electronics space, operating in India. We are looking for an experienced Accountant proficient in Tally and well-versed in e-commerce accounting, GST, and TDS compliance. The ideal candidate will manage day-to-day bookkeeping, financial reporting, and ensure compliance with Indian tax regulations

Key Responsibilities:

• Daily Bookkeeping & Accounting:
  Maintain accurate records of all financial transactions in Tally.
• Record daily sales, expenses, and bank reconciliations.
• Manage accounts payable/receivable and vendor payments.
  
  

GST & TDS Compliance:

• Ensure timely and accurate GST filings (GSTR-1, GSTR-3B, GSTR-9).
  Handle TDS deductions, filings (Form 26Q), and issuance of certificates.
• Reconcile input tax credits and resolve discrepancies.
• E-commerce Financial Management: Track and reconcile sales from Amazon, Flipkart, Shopify, and other marketplaces.
• Handle refunds, discounts, and marketplace commission entries.
• Monitor working capital and cash flow.
• Financial Reporting & Audit Support: Prepare monthly P&L, balance sheets, and cash flow statements.
  Assist in internal/external audits and tax assessments.
• Process Improvement: Implement best practices for accounting automation and efficiency.
• Work closely with the finance team to optimize costs.

Requirements:

• Education: B.Com/M.Com or equivalent; CA Inter/CMA preferred.
• Experience: 2+ years in accounting with Tally (Prime or ERP).
• Industry Preference: E-commerce, D2C, or consumer electronics.
• Technical Skills:
  Proficient in Tally, Excel (Pivot, VLOOKUP), and Google Sheets.
  Knowledge of GST, TDS, and e-commerce accounting.
• Soft Skills: Detail-oriented, organized, and able to meet deadlines.
  
  

Good to Have:

• Experience with Tally ERP , Tally Prime or other accounting tools.
• Knowledge of inventory accounting in e-commerce.
• Candidates with immediate joining will be preferred.

About the Role
We are looking for a passionate and strategically minded Creative Design Head to lead our in-house
design and creative team. This role requires a visionary leader with strong design sensibilities, the ability to craft compelling brand narratives, and a proven track record of delivering impactful campaigns across digital, social, and e-commerce platforms. You will be responsible for shaping the creative direction of
the brand while mentoring and guiding a team of designers to produce best-in-class work.

What You Will Do 

• Drive the development and execution of brand identities, e-commerce experiences, and digital first campaigns. 
• Translate marketing and branding strategies into innovative and engaging creative solutions.
• Collaborate with cross-functional stakeholders to ensure brand consistency and alignment with
  business objectives. 
• Lead creative projects including product launches, lifestyle campaigns, packaging, websites, and advertising. 
• Inspire and mentor a team of designers and copywriters to achieve excellence in design quality
  and storytelling.

What We’re Looking For 

• A creative problem solver and storyteller with strong leadership qualities. 
• Hands-on experience in digital, social media, animated media, and e-commerce design. 
• Ability to balance creativity with data-driven insights to optimize campaigns. 
• Strong communication and presentation skills to influence stakeholders and inspire teams. 
• Someone who thrives in a fast-paced environment, managing multiple projects and deadlines
  effectively.

Responsibilities 

• Develop and execute brand creative across digital, social, and e-commerce platforms. 
• Create marketing presentations, sales materials, infographics, and website visuals. 
• Lead and manage design teams, providing mentorship and creative direction. 
• Maintain high design standards and ensure creative output aligns with brand vision.
• Oversee photo shoots, video shoots, and editing of visual content. 
• Adapt creative content into global campaigns and activations for diverse markets. 
• Deliver packaging, event signage, advertising, and merchandising layouts. 
• Refine creative solutions using data-driven feedback for maximum impact.

Qualifications 

• Bachelor’s Degree in Fine Arts, Media Arts, Interaction Design, or equivalent. 
• 4–8 years of experience in design leadership roles (Art Director, Senior Designer, or equivalent).
• Strong portfolio showcasing branding, digital campaigns, and e-commerce projects. 
• Proficiency in Adobe Creative Suite, Figma, and other design tools. 
• Exceptional aesthetic sense and understanding of design principles and emerging trends. 
• Experience working with e-commerce or consumer brands is a plus. 
• Excellent written, verbal, and visual communication skills. 

As the Graphic Designer

You will be responsible for creating impactful visual content that supports digital marketing campaigns, social media engagement, and brand communication.

What You’ll Do:

• Design Meta ads, display ads, and social media creatives.
• Work with approved designs to resize and adapt them into multiple formats.
• Ensure designs align with branding and marketing communication guidelines.
• Collaborate with teams, incorporate feedback, and deliver within deadlines.

What We’re Looking For

• Proficiency in Adobe Illustrator and Photoshop.
• Strong grasp of typography, colour theory, composition, and visual hierarchy.
• Basic understanding of branding and marketing communication.
• Ability to adapt designs across platforms and formats.
• Open-mindedness to feedback and a proactive approach to deadlines.

Responsibilities

• Develop creative assets for digital campaigns and social media.
• Maintain consistency in design across multiple formats and platforms.
• Support marketing initiatives with
  visually compelling communication.
• Present ideas and concepts clearly with a strong design rationale.
• Build and maintain a portfolio of relevant design work.

Qualifications

• Experience: 1–2 years in graphic design.
• Mandatory portfolio showcasing relevant design projects.
• Proficiency in Adobe Creative Suite (Illustrator & Photoshop).
• Strong creative and visual communication skills

Role Summary
We are looking for a customer-focused Brand Service Desk Executive to manage customer queries and
complaints for the warranty process through email, phone calls, and service tickets. The candidate will
be responsible for understanding customer concerns, identifying the root cause, providing the
appropriate resolution, and proactively calling customers when an issue requires clarification,
confirmation, or personal assistance.
The role requires strong written and verbal communication, problem-solving ability, customer empathy,
ownership, and follow-up skills.

Key Responsibilities

• Handle customer queries, complaints, and service requests received through email, phone, and
  support tickets.
• Review customer issues and determine the appropriate resolution or next action.
• Make out bound calls to customers when the issue cannot be effectively resolved through email
  or requires clarification.
• Speak with customers professionally, understand their concerns, and provide accurate
  resolutions.
• Respond to customers through professional and grammatically correct emails.
• Handle issues related to orders, delivery, cancellations, returns, refunds, replacements,
  payments, products, and other service-related concerns, as applicable to the process.
• Take ownership of customer issues until resolution or appropriate escalation.
• Maintain accurate records of customer interactions, calls, emails, actions taken, and resolutions
  in the CRM/helpdesk system.
  Follow defined SLA, quality, productivity, and customer satisfaction standards.
• Identify repeat or complex issues and escalate them to the appropriate team.
• Follow up with customers where required and ensure closure of open cases.
• Maintain a professional and empathetic approach, particularly while handling dissatisfied or
  escalated customers.

Required Skill Set

• Excellent English and Hindi communication skills, both written and verbal.
• Proficiency in any South Indian regional language (Kannada, Tamil, Telugu, or Malayalam) will be
  an added advantage.
• Strong customer-handling and interpersonal skills.
• Good active listening and questioning ability.
• Strong problem-solving and decision-making skills.
• Ability to understand customer issues and identify the correct resolution.
• Ability to communicate solutions clearly over email and phone.
• Good email-writing and documentation skills.
• Comfortable making outbound customer calls.
• Ability to handle difficult, angry, or escalated customers professionally.
• Basic computer skills and good typing speed.
• Ability to multitask and manage multiple customer cases.
• Strong ownership and follow-up skills.
• Ability to work under pressure and meet SLA/TAT requirements.

Experience
Recommended: 1–3 years of experience in:

• Customer Service
• Customer Support
• Brand Service Desk
• E-commerce Support
• Voice/Non-Voice Process
• Email Support
• Contact Centre/BPO
• Technical or Product Support
• Escalation Desk

For an entry-level version, 0–1 year can also work if the candidate has strong communication and customer-handling skills. Current warranty-related postings range from freshers/0–6 months to candidates with 1+ years of experience.

At Crossbeats, we dare to dream, disrupt, and deliver in a better way. Keeping up with the trend and requirements of the Millenials, Crossbeats is on a mission to make products that are integrated with the latest technology. We are committed to creating great smart watches by investing in technology and long-term value creation.

We are currently looking for an Amazon Sales Specialist.

What You’ll Do

• Own and drive sales growth for our Amazon business across assigned marketplaces.
• Manage the complete Amazon Seller Central account and ensure smooth day-to-day operations.
• Develop and execute strategies to increase sales, visibility, conversions and profitability.
• Monitor product performance, pricing, inventory, promotions and customer metrics.
• Identify growth opportunities through Amazon data, market trends and competitor analysis.
• Work closely with marketing, inventory, content and operations teams to achieve sales targets.

Responsibilities

• Manage Amazon Seller Central operations end-to-end, including catalogue, listings, inventory, pricing, orders and account health.
• Plan and execute sales strategies to achieve monthly and quarterly revenue targets.
• Monitor Amazon sales reports, business reports, traffic, conversion rates and product performance.
• Optimize product listings, including titles, keywords, bullet points, descriptions and A+ Content in coordination with the content team.
• Manage promotions, deals, coupons and other Amazon sales initiatives.
• Track inventory levels and coordinate with internal teams to avoid stock-outs and excess inventory.
• Monitor account health, customer feedback, returns, cancellations and other Seller Central metrics.
• Analyse competitor pricing, product positioning and marketplace trends.
• Identify underperforming ASINs and implement corrective actions to improve sales.
• Prepare regular sales and performance reports with actionable insights.
• Stay updated on Amazon policies, marketplace changes and new seller tools/features.
• Coordinate with Amazon Seller Support to resolve operational and account-related issues.

Who You Are

• 3–5+ years of hands-on experience managing Amazon Seller Central.
• Must have worked full-time on Amazon Seller Central, managing an active seller account.
• Strong understanding of Amazon sales, marketplace operations and revenue growth.
• Proven experience in achieving sales targets and improving Amazon business performance.
• Strong knowledge of Amazon Seller Central dashboards, reports, catalogue management and account health.
• Good understanding of product listing optimization, keywords, pricing, promotions and inventory management.
• Strong analytical and problem-solving skills with the ability to work with sales data.
• Ability to independently manage the Amazon business and take ownership of targets.
• Strong communication and coordination skills.
• Experience with Amazon Ads/PPC is an added advantage.
• E-commerce/D2C experience will be highly preferred.