careers

careers

WORKFORCE

We strongly believe that our people are our greatest asset. We also endeavour to nurture a culture of diversity, innovation, total quality management and employee care and respect. As a matter of principle, we believe that diversity within the workforce greatly enhances our overall capabilities.

COMPANY

We encourage a high-performance culture and support it through various rewards and recognitions. We aspire to become a fully loaded smart tech company focused on enabling better experiences to the new Indian youth by designing and delivering innovative smart tech products that push the boundaries of science, art, engineering and technology. 

OPEN POSITIONS

CATALOG ASSOCIATE

Imagine working for one of the fastest growing Consumer technology brands in India. A company that knows that its people are the key to its success in the marketplace. A company in which achieving extraordinary results and having a stimulating work experience are part of the same process. Come grow with Crossbeats and make an impact while enjoying working in a fun filled environment.


We are looking for a result-oriented Catalogue Associate to join our Marketing team.

  • Manage daily operations for eCommerce including Updating Product Catalog

  • Knowledge of Listing, Updating Uploading Product Data / Specifications

  • Knowledge of product Images on Marketplaces such as Flipkart, Amazon (A+ Listing), Tata Cliq, Myntra, Ebay etc

  • Maintain large online product catalogs

  • Oversee the product content presented on Website Marketplaces

  • Manage individual and bulk listings and account health

  • Ideal candidate should have hands on experience of entire ecommerce operations ecosystem

  • Contribute to solving and reducing issues in the catalogue for optimizing the speed of the catalogue upload process

  • Manage and create individual and bulk listing of new products on the e-commerce portal

  • Write engaging and descriptive product descriptions to improve conversions

  • Ensure that the catalog contains accurate, comprehensive and high-quality product information

  • Try incorporating new techniques & automation on the creation of catalogue on e-Commerce portals

  • Identify opportunities and trends in market and highlight them internally

Skills Required:

  • Minimum of bachelor’ s degree in a related field (Top tier universities preferred)

  • 2-3 years’ experience in an eCommerce role

  • Solid understanding of eCommerce B2C systems

  • Strong tactical knowledge and experience specializing and selling 

  • Demonstrated Proficiency with Microsoft Office Suite

  • Strong project management skills

  • Propensity for analytical and detail-oriented thinking

CONTENT WRITER

Must provide a link/attachment to your portfolio to showcase examples of your work in the resume for better evaluation of right candidate.

CrossBeats is currently Looking for a Content Writer.


Roles and Responsibilities 

  • Develop, write and deliver persuasive copy for the website, email marketing campaigns, sales collateral, videos, and blogs

  • Edit content produced by other members of the team

  • Analyse content marketing metrics and makes changes as needed

  • Collaborate with other departments to create innovative content ideas

Qualifications

  • 1-2 years of working as a content writer

  • Bachelor's degree in English, communications, linguistics, or related field (Master's degree, a plus)

  • Tech-savvy with the ability to make complex technical matters easy-to understand even for non-technical people

  • Strong attention to detail and ability to multi-task projects and deliverables

  • Proven experience working under pressure to deliver high quality output in a short span of time

  • Excellent verbal and written communication skills

CUSTOMER SUPPORT EXECUTIVES

CrossBeats- develops and sells small electronics worldwide (the main markets are the UK and India).


We are in the process of launching new products in the market. Our goal is to create globally recognized brands. At the moment we are focused on building an outstanding, strong team of professionals, where smart, cheerful people work with serious intentions to build a career with us.


We are looking for an Customer Support Executive with great communication skills (both verbal and written) who is passionate about managing a large community of CrossBeats customers.


Responsibilities:

  • Attend to support cases via phone, email or online web tools

  • Collect information from users to understand and resolve problems remotely

  • Advise customers on the appropriate action

  • Utilize available resources and aids in coming up with solutions for problems

  • • Accurately log relevant details of all interactions with customers

  • • Follow up pending actions from customers and other resources in the organization, and track each call to resolution

  • •Strictly follow support procedures while abiding with privacy guidelines in handling customer information

  • Analyze trends and patterns in incidents, and provide feedback to Customer support managers and the application team

  • Help to maintain the Query and Diagnostics Knowledge base

  • Assist the Account Managers in customer satisfaction by ensuring proper on-boarding of clients, getting clients feedback, addressing their concerns, and handling of clients additional requests

  • Coordinate with customer contacts to inquire about their needs and offer solutions to optimize customer satisfaction

  • •Follow up pending actions from customers and other resources in the organization, and track each call to resolution

  • Experience Required- 1-3 years

  • Notice Period- Can join immediately or max within 7 days

  Male candidates Preferred

Product Manager - Audio

At Crossbeats, we dare to dream, disrupt, and deliver in a better way. keeping up with the trend and requirements of the millenials, crossbeats is on a mission to make products that are integrated with the latest technology. we are committed to creating great smart watches by investing in technology and long-term value creation. we are currently looking for a product manager – Audio Category for our smart wearables division.


Your will be’s:

  • The ideal candidate will have a passion for creating innovative products through a mix of qualitative and quantitative methods. You should also be frequently referring to best practices and the latest techniques in product management around discovery and scaling

  • Dealing with Chinese ecosystems/suppliers is somewhat mandatory for the profile

  • Manage and drive the entire product development process, both internally and externally, ensuring all stakeholder timelines and deliverables are met

  • Leverage techniques such as personas, stakeholder maps, customer journey maps, customer lifecycle maps, and user story mapping to develop and refine new product concepts

  • Achieve product assortment goals while ensuring product quality and testing standards, as well as margin expectations, are met

  • Work closely with sales to understand directives for customer projects, analyze existing item sales and review new product forecasts

  • Vendor sourcing, negotiating for achieving cost-effective purchase of raw materials/semi-finished goods and reduction in delivery times

  • R&D on new products and categories

  • •Ordering, tracking, and updating warehouse and category team on status and progress

  • • Track and report key functional metrics to reduce expenses and improve effectiveness

  • Anticipate unfavorable events through analysis of data and prepare control strategies

  • Solving issues and developing new solutions requiring new and innovative approaches

  • Balance both tactical execution with strategic initiatives necessary to drive cost reduction

  • Identifying, develop, maintain vendor base for obtaining timely procurement of materials at favorable terms to ensure smooth operations

  • Perform risk management regarding supply contracts and agreements

  • Managing & preparing performance reports and share the same with respective vendors and within the organization

Requirement:

  • Strong experience of 2-5 years in product-based organization (Consumer Electronics will be a plus)

  • •Mandatory - BE/B.Tech (EEE,ECE, EIT only). MBA will be a value addition

  • Extensive Knowledge about Sensors, IOT, and Electronics Concept for NPI

  • Industry - Electronics / FMCG

  • Comfortable with understanding technical aspects of a product development process and communicating with engineering teams on trade-offs vs. implications

  • Tenacious and Self-motivated with the ability to ruthlessly drive and achieve business goals

  • • Exceptionally good at understanding business needs and brand vision

  • Excellent written and verbal communication skills, and good at interacting with senior-level professionals

  • Excellent presentation (PowerPoint and other presentation tools) skills

  • Very good negotiation and query handling skills

  • Target driven

  • Ability to keep calm and perform in a high-pressure business environment

MOTION GRAPHIC DESIGNER

Must provide a link to your portfolio / reel to showcase examples of your work in the resume for better evaluation of right candidate.


CrossBeats is currently Looking for a Motion Graphic Designer & Editor who can edit and produce some professional and quality short videos for our e-commerce brands which would potentially reach out to the audience on Social Media Platforms and advertisements.


We are at an inflection point in our growth curve and on this journey to becoming a major global electronics brand – hitting the $50M mark over the next 3 years


Roles& Responsibilities:

  • Managing video production from start to finish including the conceptualization, scheduling and resource management of videos

  • Managing project timelines

  • Integrating music, sound effects and balances of audio

  • Working collaboratively with Creative Heads, Client Consultants and other key stakeholders to create high-quality video content

  • Working creatively to produce original and aesthetically pleasing designs, visual effects and animations

  • Creating, planning, and scripting animated narrative sequences

  • Editing animation and effects based on feedback

The Profile:

  • You have at least 4 + year of experience within Animator, Motion Graphics, Video Editor or Video Production fields

  • You have good knowledge of Adobe After Effects, Adobe Premiere Pro and/or similar software

  • You possess strong planning and organisational skills with the ability to set targets, prioritize effectively and make decisions

  • You have the ability to work under pressure and meet tight deadlines

  • You can develop compelling narratives and visuals

  • You are a good multi-tasker who can work within tight deadlines

  • You have strong analytical skills and a keen eye to ensure that the content is free from errors and complies with editorial style and design guidelines

  • You are a strong team player who can manage multiple stakeholders

  • You are adaptable and thrive in changing environments

  • You are highly goal-driven and work well in fast-paced environments

Talent Acquisition Specialist

CROSSBEATS- develops and sells small electronics worldwide (the main markets are the UK and India).


We are in the process of launching new products on the market. Our goal is to create globally recognized brands.


At the moment we are focused on building an outstanding, strong team of professionals, where smart, cheerful people work with serious intentions to build a career. With us you will conquer any peak, since we have unlimited potential!


We invite you to join our team as Talent Acquisition Specialist.


Responsibilities:

  • Coordinate with hiring managers to identify staffing needs in different areas and departments

  • Determine selection criteria for candidates by liaising with managers and other members of staff

  • Source applicants through online channels, such as LinkedIn and other professional networks

  • Identify and refine down the most suitable talent from available candidates

  • • Plan interview and selection procedures, including screening calls, assessments, and in-person interviews

  • • Assess candidates’ information, including C.Vs., portfolios and references

  • Keep records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders

Qualifications:

  • • Bachelor's Degree in Human Resources Management, or similar

  • 1-3 years of experience as a Talent Acquisition Specialist, or similar

  • • Experience with full-cycle recruiting, using various interview techniques and evaluation methods

  • Knowledge of Applicant Tracking Systems

  • • Experience in using LinkedIn Talent Solutions to proactively source candidates

  • •A keen understanding of the requirements for each role in the company

  • Proficiency in documenting processes and keeping up with industry trends

  • Excellent interpersonal and communication skills

SALES MANAGER - SOUTH

At Crossbeats, we dare to dream, disrupt, and deliver in a better way. Keeping up with the trend and requirements of the Millennials, Crossbeats is on a mission to make products that are integrated with the latest technology. We are committed to creating great smart watches by investing in technology and long-term value creation.


By listening to our customers, we’ve become one of the fastest-growing D2C brands out there (we’ve hit 1 million customers and on track to hit 2 million soon!). And best of all, we’re nowhere near done.


We’re blowing up right now and that’s where you come in. We need people ready to hit the ground running, because Crossbeats is going places. Ready for the ride?


About The Role:

Crossbeats is seeking an ambitious and experienced Regional Sales Manager (South) for our expansion into all retail channels. Reporting to the company's Vice President of Sales, and with the objective of increasing market share, you will build and manage your sales rep team, develop our strategy and sales policies and participate in the company's strategic planning for growth.


As the Regional Sales Manager, you will be responsible for multiple states within South of India and the key accounts which are within each state. You will lead, create and execute effective sales strategies toward the achievement of the sales targets while company-wide objectives and key responsibilities are taken care of. This position has a strong emphasis on ensuring products are made available via key e-tailers, retailers, and distributors.


You will be expected to perform sales forecasts, secure the right accounts and build a healthy supply chain with them and provide daily managerial support to the company's sales leadership. You will be expected to form relationships with existing authorized distributors and retailers but also form new ones as your territory requires. The position requires strong mathematical skills as well as verbal and written communication competencies.


Responsibilities:

  • Overall responsible for revenue through multiple Distribution & Retail channels in Respective States/ of India assigned to him/her

  • Managing all sales development aspects with a primary focus on product availability, sales revenue growth, ideal brand, and product positioning, and a healthy sellout pipeline

  • Identifying and building strategic partnerships that can help in incremental growth with strong focus on sale out

  • Build strong relationship with all General Trade Distributors and ensure strong Retail presence of all Crossbeats SKUs

  • Sourcing SKUs strategically and distributing across channels

  • Exclusive and mass tie-ups with partners to maximize Crossbeats’s revenue, growth and visibility

  • Understanding competitors including marketing activities, pricing strategies, promotions, market share of key accounts, channel, inventory/supply details

  • Working with the Marketing team to drive programs/events to increase brand exposure, and to improve digital displays in retail stores and displays in retail stores

  • Managing channel margin structure and pricing

  • Take complete ownership of service and replacements across channels and work with the support team towards minimizing the same

  • Liaise with marketing team to ensure all Retail channels get required marketing support to sell Crossbeats products

  • Ensuring consistent growth in market penetration & Brand visibility across the region

  • Maintain Monthly reports of Distributors Purchase & Sales for internal sales analysis

  • Must Have Qualifications: (These must be met)

  • Extensive Sales & Distribution experience in multiple market sales, required. Preferred industries; electronics manufacturing, consumer electronics, computer hardware, mobile phones and accessories

  • Dynamic builder of relationships with customers, with track record of identifying new areas of opportunity and negotiating complex business deals for mutual benefit

  • High Proficiency with sales, marketing and engineering to leverage their knowledge and efforts to maximize sales launches

Basic Qualifications:

  • Bachelor’s degree required; MBA preferred

  • 5-12 years of progressive experience in sales / business development roles in multiple markets

  • Excellent oral and written communication skills

  • Strong administrative proficiency and customer liaise skills

  • Strategically and operationally strong – Ability to synthesize complex information into a simple strategy and then execute and communicate against this strategy

  • Strong consumer products orientation – Keen understanding of consumer wants and needs, that can be applied to creating market-winning retail sales strategies

  • Solid planning and organization skills – Ability to manage complex projects and schedules necessary with this global retail operations role

  • Demonstrated creativity and out-of-the box thinking – Constantly pushing new ideas and programs to solve sales and market challenges

  • Business acumen – Solid business and financial background

E-COMMERCE MANAGER

Crossbeats is currently seeking qualified applicants for a full-time, opportunity as an E-Commerce Manager. Ideally located in or around Bangalore.


The E-Commerce Manager is responsible for growing our marketplace business, specifically Flipkart, by driving conversions, traffic, and marketing program to reach sales objectives. This role will be responsible for accelerating Flipkart growth by leading sales initiatives to meet revenue goals, ensuring products are launched on-time, and maintaining products and brand presence as well as for collaborating with Sales and Marketing teams to meet business objectives.


Primary Duties:

  • Manage operations of Flipkart account. Maintain product data and brand integrity throughout entire Flipkart catalogue

  • Create, manage, and implement plans to increase sales across Flipkart and other marketplace platforms

  • Lead a lean team of internal and external personnel to effectively develop, optimize and implement e-commerce solutions

  • Maintain and monitor Flipkart account health to achieve high seller rankings in addition to inventory levels, forecasting, and replenishment

  • Optimize product detail pages for maximum conversion with a focus on SEO (images, copy, titles, keywords, enhanced content)

  • Maximize revenue growth and contribution margin of Flipkart channel to deliver against aggressive targets

  • Compile reporting and analytics for Flipkart accounts. Create bi-weekly, monthly and quarterly reports on account performance

  • Align with internal Operations team on demand planning, fulfilment, chargeback, and compliance requests for business

  • Manage listings on Flipkart Seller Central accounts daily, including setting up new listings, modifying listings and optimizing listings according to company' s marketing strategies

  • Monitor and analyse performance, rankings, ratings and reviews to enhance rankings and performance to drive sales

  • Lead promotional strategies for brand on Flipkart (deals, campaigns, etc.)

  • Plan and allocate Flipkart Advertising spend based on performance KPIs

  • Analyze performance data of Flipkart Advertising campaigns for future programs

  • Oversee and help analyse, execute, and optimize a keyword research strategy with the Digital Sales Specialist which identifies the most effective and targeted key phrases to drive traffic

  • Demonstrate strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives to senior leadership

  • Be the in-house expert and repository of knowledge of all Flipkart platform changes and best practices

  • Assist with managing other marketplace accounts domestically and internationally as needed

The Successful Candidate Should Have:

  • Minimum of bachelor’ s degree in a related field

  • 5+ years’ experience in an eCommerce role

  • 3+ years’ experience managing a Flipkart seller account

  • Expert knowledge of Flipkart landscape (Flipkart SEO, buybox, Flipkart advantage)

  • Solid understanding of eCommerce B2C systems

  • Strong tactical knowledge and experience specializing and selling through Flipkart Vendor Central and Seller Central platforms

  • Demonstrated Proficiency with Microsoft Office Suite

  • Strong project management skills

  • Propensity for analytical and detail-oriented thinking

GRAPHIC DESIGNER

Must provide a link to your portfolio / reel to showcase examples of your work in the resume for better evaluation of right candidate.


Crossbeats is currently looking for a Graphic Designer who can edit and produce some professional and quality content for our e-commerce brand which would potentially reach out to the audience on Social Media Platforms and advertisements.


Roles & Responsibilities:

  • Conceptualizing visuals based on requirements

  • Creating images and layouts using design softwares

  • Testing graphics across various media

  • Managing project timelines

  • Working collaboratively with Creative Heads, Marketing Team and other key stakeholders to create high-quality content

  • Working creatively to produce original and aesthetically pleasing designs

  • Perform retouching and manipulation of images

The Profile:

  • You have at least 2- 4 year of experience in Adobe Photoshop, Adobe Illustrator, Adobe Indesign

  • You have knowledge of Adobe Premiere Pro, Adobe After Effects will be a brownie point

  • You possess strong planning and organisational skills with the ability to set targets, prioritize effectively and pay attention to detail

  • You are exceptional creative and innovative

  • You are a good multi-tasker who can work within tight deadlines

  • You are a strong team player who can manage multiple stakeholders

  • You are adaptable and thrive in changing environments

  • You are highly goal-driven and work well in fast-paced environment understanding of the latest trends and brand guidelines

SOCIAL MEDIA MANAGER

HERE IS WHAT WE OFFER YOU:

At Crossbeats you have a chance to make an impact. You will have the opportunity to be creative, take initiative and grow. A career at Crossbeats is more than just a job. It's the chance to work among friends every day, to work and play hard, and to see the results of your work firsthand. We work in a lively, laid back collaborative work environment, where we focus on getting the best results for ourselves and our customers. We also offer:

  • Competitive salary (DOE)

  • Employer-paid benefits (medical)

  • Casual, "no dress code" atmosphere and an open office space

  • Highly interactive work with a talented, passionate team

  • UNLIMITED room for growth and results-based pay increases

You will be responsible for creating, posting, and analyzing organic social media content on Crossbeats’s Twitter, LinkedIn, Instagram, and Facebook channels. The preferable candidate balances strategy and creativity — we’re looking for someone who can implement outstanding organic social strategies while also being able to build engaging, educational, and humorous content that improves our brand awareness and engagement on social channels.


What You’ll Do:

  • Work with the Marketing Team to build and drive a strategic organic social media plan for Twitter, LinkedIn, Instagram, and Facebook

  • Use current and forward-looking social media standard methodologies to build content that appeals to a wide range of Crossbeats’s audiences, including customers, prospects, employees, industry analysts, thought leaders, partners, etc.

  • Develop short- and long-term content calendars for social media platforms

  • Supervise real-time engagement opportunities to get Crossbeats into trending online conversations

  • Work closely with the Design team on creative direction for video and image assets

  • Collaborate across marketing, sales, and support to optimize social content

  • Use Sprout Social, Google Analytics and other platforms to supervise important metrics and find new opportunities

  • Ensure Crossbeats brand standards are met across campaigns that use social media channels

Who You Are:

  • Passionate social media expert with 4-5 years’ experience in social strategy and content creation.

  • You have worked for in-house brands or creative agencies, preferably in the B2C space.

  • A true social media fan who loves creating short videos, memes, and trending content

  • Self-starter with the ability to balance multiple projects and creative ideas on tight deadlines.

  • Strong at social media analytics and reporting with an interest in using data to communicate insights and recommendations.

  • You are an outstanding communicator and presenter, comfortable interacting with a diverse group of collaborators, including senior execs, sales, marketing, designers, partners and clients.

Portfolio examples required. Please include prior work samples that demonstrate your ability to drive awareness and build a brand using social media.

SEO Analyst

We are looking for an SEO expert to manage all search engine optimization and marketing activities. You will be responsible for managing all SEO activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks.


Requirements and Responsibilities:

  • Perform keyword research regularly to optimize the website for existing content and discover new opportunities

  • Provide SEO analysis and make necessary recommendations on website/web pages while coordinating with elements and structure of web pages

  • Execute strategies for developing content in coordination with SEO goals – general and keyword specific

  • Conduct technical SEO audits - both on-site and off-site SEO including competitor analysis

  • Guide the content team to produce SEO-friendly content

  • Assist in the development and execution of communication, content strategies through social communities in coordination with SEO goals

  • Develop strategies to implement link building campaigns to align with our content marketing and SEO goals

  • Adapt to the latest changes by keeping pace with SEO, social media trends and other industry trends and developments

  • The SEO Analyst will be responsible for the strategy, planning, and execution of search engine marketing/optimization campaigns across major search engines

  • This role would be primarily tasked with understanding, communicating, and executing all activities related to organic search in key search engines such as Google. You work closely with the marketing team and are responsible for the quality and growth of on and off-site factors of SEO that drive organic growth

Qualifications:

  • Bachelor's degree in marketing, advertising, communications, business, or a related area

  • 3-6 years of relevant experience in SEO

  • Strong written and verbal communication skills

  • Ability to consistently meet tight deadlines

  • Knowledge of SaaS would be a big plus

  • Proficiency in Excel

  • Passion for SEO and digital marketing

  • A positive, go-getter attitude and the ability to thrive in a collaborative and fast-paced environment