Any order placed on our website is processed within 2 working days of intimation of such order and is ordinarily delivered within 5 to 7 working days of placing the order for delivery in India. All orders placed post 6 pm shall be scheduled for the next working day and the order shall be presumed to have been placed on the next working day. ALL ORDERS RECEIVED ON SATURDAY AND SUNDAY WILL BEGIN PROCESSING THE FOLLOWING MONDAY

If you choose the expedited shipping options additional charges shall apply that shall be paid by you. Expedited shipping orders are processed within 24 hours of placing the order and shall be delivered within 2 days of the order being However, a faster shipping process shall not guarantee a faster delivery of items. Expedited shipping is available only in limited locations. Kindly confirm with us for the availability via live chat or mail us at support@crossbeats.com.

Each order would be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders

We shall offer cash on delivery option to the Customers and the requisite amount shall be paid by you at the time of delivery of the item.

The standard shipping of items shall be done free of charge. However, some items may have shipping costs depending on the nature of the product. However, shipping charges where applicable shall be non-refundable

Once an item has been shipped, we cannot change or alter the shipping address

All return charges will be paid by the customer and Crossbeats will not refund that

If the product weighs more than 2.5 kg, the delivery time may be extended, but only in rare cases.

Additional shipping charges may be applicable to non-serviceable pin codes.

All orders are delivered through reputed courier partners who will provide you a tracking ID for your order by which you can track your delivery status on the website of the respective courier company. We email you the tracking number after we dispatch your order

FedEx Priority service usually delivers within 1-3 working days to tier 1 cities, but sometimes may take up to 4-5 working days to tier 2 cities. This does not include weekends or holidays