- Is the Crossbeats Intenz touch-enabled?
A – Yes, the Intenz has smart touch controls.

- Can I use a single earbud?
A – Yes, you can use one single earbud while the other one is inside the case.
However, both earbuds will be connected to the phone.

- Do both earbuds work for voice calling?
A – Yes, during voice calls you can hear the voice on both earbuds.

- Is Noise Canceling available on the earbuds?
A – Yes, Intenz has Environmental Noise Canceling to drown out the chaos.

- How many mics does the Intenz have?
A – There are 2 microphones for crisp & clear voice quality.

- Is Intenz waterproof?
A – No, the Crossbeats Intenz is water & dust resistant with IPX5 rating.

- Can I connect the Intenz with my iPhone?
A – Yes, the Crossbeats Intenz is both iOS and Android compatible.

- What is the Bluetooth version for Intenz?
A – Bluetooth 5.3

- Can I connect the earbuds to my laptop?
A – Yes, you can.

- What is the Bluetooth range for Intenz?
A – 10mtrs or up to 33ft.

- Can I use Siri or Ok Google?
A – Yes, Intenz is enabled with AI Voice assistants.

- What is the battery backup on the Crossbeats Intenz earbuds?
A – Intenz throws out a total playtime of up to 100 hours.

- How much time do the earbuds take to charge?
A – Up to 60 mins for a full charge.

- What is the charging type?
A – The Intenz TWS comes with a Type-C charging option.

- Does the earbuds have a battery level indicator?
A – No, but the charging case will show the status of the charge.

- Can I charge the earbuds using my laptop/PC?
A – Yes, you can.

- How to get started with the earbuds?
A – a. Take out the earbuds from the charging case.
b. The earbuds will auto power on.
c. Search for CB-Intenz in your phone’s Bluetooth list.
d. Click to connect

- How to power off the earbuds?
A – Place the earbuds inside the charging case to turn them off.

- How to reset my Intenz earbuds?
A – Tap on the earbuds for 5 times to reset the earbuds.

- How do I claim the warranty?
A – Drop us an email at support@crossbeats.com and our support team will check the
warranty claim request and get back to you.

- How many months warranty does the Intenz have?
A – 6 months of limited warranty and additional 6 months upon the registration of the product on the website within 10 days of purchase.