Unless the product received is damaged or wrong product received, there are no refund on smartwatches. For damaged or manufacturing defect products, only replacements are applicable. The customer has to notify of any damage or manufacturing defect within 24hrs of receiving the product.
Effective 1st Jan 2021, unless the product received is damaged or wrong product received, there are no refund on audio products and accessories. In the unlikely scenario where the product you ordered is damaged or defective, you may request a replacement of the item within 24 HOURS after you receive it.
PROCESS FOR REPLACEMENT:
FULL REFUND of a product is allowed only under the following circumstances:
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