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NOTE: Details of 3rd party website purchases other than www.crossbeats.com are also needed in order to register for warranty.
We've compiled a list of frequently asked questions to provide you with quick and easy answers to common inquiries about our products and services.
How long will my order take to arrive?
We aim at delivering the products as fast as we can. It generally takes 1-3 working days to fulfill the delivery. However, due to unforeseen circumstances like bad weather, flight delays, improper logistics infrastructure etc the delivery might take longer than usual.
How do I make the payment?
You have multiple options to make your payment i.e. internet banking, cash on delivery and we accept all types of credit and debit cards. You can also pay through PayPal, PhonePe and Google Pay.
How can I track my order?
The confirmation email will include the delivery details. It will include the shipment number/AWB and name of the courier company. You can track your order at their website or you can write to us at email@example.com
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
What are the discount coupon codes available?
You can use HELLO5 to avail extra discount on your first purchase.
Any other question?
You can contact us through our contact page! We will be happy to assist you.