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Services and benefits
Design, Audio & Performance
Connectivity, Battery & Smart Features
Frequently Asked
Questions
About Product
Is the Crossbeats Arc buds touch-enabled?
Yes, Arc buds has multifunction touch controls for easy call, music, and feature control.
Is Noise Cancelling available on the Arc buds?
Yes, Arc Buds has AI Environmental Noise Cancellation.
Is Arc Buds waterproof?
No, the Crossbeats Arc buds is water-splash resistant.
Does Arc Buds support mono-pairing
Yes, For Mono mode, take out either of the earbuds the music will play automatically in the particularly paired earbuds.
Does Arc Buds will support multiple connection
Yes, Arc Buds support Multiple connections, detailed information is provided in the user manual.
Battery and Charging
What is the battery backup on the Crossbeats Arc buds?
Arc buds give out total playtime of 100+ hours with case.
How much time do the earbuds take to charge?
It takes Up to ~90 mins for a full charge.
Can I charge the earbuds using my phone Adapter or Charger?
No, earbuds Case must only be charged with 10W adapter. Charging with fast charge adapters will damage the case and earbuds, so use 10W adapter to charge the earbuds for the prolonged life of the product.
Power and Connection
How to get started with the Arc buds?
Take out the earbuds from the charging case > Search for ‘CB-Arc Buds’ in your mobile BT list > And connect.
How to power off the earbuds?
Place the earbuds inside the charging case to turn it off.
Compatibility
Can I connect the Arc Buds to my iPhone?
Yes, the Crossbeats Arc Buds is both iOS and Android compatible.
What is the Bluetooth version of Arc Buds?
Arc Buds comes with the latest Bluetooth version 5.4
Can I connect the Arc buds to my laptop / other secondary mobile device Simultaneously?
Yes, you can connect the earbuds to your laptop / secondary mobile device, during pairing with 2nd phone you need to disconnect from the primary phone, once connected on 2nd device you can reconnect on the primary phone.
What is the Bluetooth range for Arc Buds?
10mtrs or up to 33ft.
Can I use Siri or OK Google?
Yes, the Arc Buds is enabled with voice assistants, which can be invoked by tapping 3 times on the Left earbud.
Troubleshooting or Reset
How to reset my Arc buds?
Disconnect the Arc-Buds from the phone then tap five times on the either side of the buds, Blue light flashes for 3 seconds with prompt factory reset sucessful, this indicates the reset of the arc buds.