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Services and benefits
Design, Display & Performance
Connectivity, Battery & Smart Features
Freqently Asked Questions
About the Product
Does the Diva have a full-touch display?
A – Yes, the Diva has a full-touch AMOLED display.
Is the Diva metal built?
A – The Diva comes in a full body metal case embedded with precious stones
Is the Diva smartwatch waterproof?
A – The Diva smartwatch is water-resistant with an IP67 rating. You can wash your hands or even go out in the rain.
Battery & Charging
What is the battery backup on the Diva?
A – The battery backup is up to 7 days.
How long does it take to fully charge the smartwatch?
A – Up to 60 Minutes
How to check the available battery percentage of the smartwatch?
A – You can either check the smart app or you can check the available charge percentage on the smartwatch display itself.
Application Type
Which smart app should I connect to?
A – You need the Fit Cloud Pro smart app to connect your smartwatch with your smartphone.
Syncing
Should I sync the data manually from the watch to the smartphone?
A – No, if the smartwatch and the smartphone are connected via the FitCloud Pro app, then it will automatically collect data.
Alerts & Notifications
What all alerts and notifications will be displayed on the smartwatch?
A – WhatsApp, Facebook, Email, Reminders, Call alerts, and other 3rd party application alerts.
Health Features
What are the health applications available on the Diva?
A – Blood oxygen (SpO2), HR, BP, Sleep monitor, Pedometer, and Breath training.
Compatibility
Can I connect my Diva smartwatch with my iPhone?
A – Yes you can, using the FitCloud Pro app, you can easily connect the Diva smartwatch with your iPhone.
Straps
Do I get extra straps with the smartwatch?
A – No, you will not get an additional metal strap with the Diva.
Can I swap the straps?
A – Yes, you can change/customize the straps of the Diva accordingly.
Does Crossbeats have new straps for Diva that can be purchased?
A – No, currently new strap options are not available. We will be upgrading in the future.
Warranty Type
How many months of warranty does Crossbeats offer?
A – 6 months of limited warranty and additional 6 months upon product registration.